ZARbet Privacy Policy – personal data and account privacy in South Africa

The ZARbet Privacy Policy sits behind something every betting account relies on: information. You provide details when creating an account, use payment methods when moving money in or out, and may need to supply identity documents before a withdrawal. Those processes inevitably involve personal data.

ZARbet is operated in South Africa by Apollo Gaming (Pty) Ltd, company number 2024/307627/07. The operator holds bookmaker licence 10010581-031 from the Western Cape Gambling & Racing Board. Alongside its Privacy Policy, ZARbet also publishes Terms and Conditions, separate Sports Terms and Conditions and a PAIA Manual.

This page explains the privacy areas that can be supported by the available ZARbet information. Where the source doesn't specify a retention period, cookie name, third-party processor or exact data-request deadline, we don't make one up just to make the policy look longer.

ZARbet privacy information at a glance

Who operates ZARbet?

The legal operator behind ZARbet is Apollo Gaming (Pty) Ltd, registered under company number 2024/307627/07.

The operator's address is listed as:

Office 203, Spaces V&A Waterfront
Dock Road Junction
Cnr of Dock and Stanley Road
V&A Waterfront
Cape Town, 8001
South Africa

ZARbet operates under bookmaker licence 10010581-031 issued by the Western Cape Gambling & Racing Board on 28 March 2024.

What information is connected to a ZARbet account?

The registration process requires players to provide basic account details and create login credentials. The source doesn't provide a complete privacy-policy inventory of every field stored against an account, so it would be misleading to turn a generic list of possible betting-site data into confirmed ZARbet collection practices.

What we can say is that an account links the player to registration details, login access, betting or casino activity and cashier functions.

Registration information

New users choose Sign Up, enter the requested basic details, create their login credentials and complete the account setup.

The available source does not provide an exhaustive list of registration fields. For that reason, this page doesn't claim that every player must always provide a particular address field, document number or other specific piece of information at the initial sign-up stage.

Login information

Players create credentials during registration and use them through the ZARbet Log In option when returning to the site.

The exact technical format of those credentials isn't detailed in the source. Nor is a specific 2FA system confirmed.

Age and account eligibility

ZARbet is an 18+ gambling service. The site states that persons under 18 are prohibited from gambling.

Age matters for privacy as well as responsible gambling because personal information is being used in connection with a regulated betting account. The source confirms the age restriction, but doesn't provide a separate description of how every age check is technically performed.

Identity verification at ZARbet

Verification can become relevant before a withdrawal. Players are advised to keep identity documents ready in case account verification is required.

That's one of the clearest points where account privacy and payments meet. A withdrawal isn't necessarily just “press button, receive money”. The operator may need to check the person behind the account first.

Which documents can ZARbet request?

The supplied information confirms that identity documents may be required, but it does not provide a complete document checklist.

We therefore don't state that every player must submit a passport, ID card, selfie, proof of address and bank statement. The actual request shown for the individual account is what matters.

When can verification happen?

The available ZARbet guidance specifically connects verification with withdrawals. It doesn't provide a complete list of every other situation in which additional account checks may occur.

Payment information and privacy

ZARbet supports several ways to fund an account. Confirmed deposit options include:

• Visa;
• Mastercard;
• American Express;
• 1Voucher;
• Blu Voucher;
• OTT Voucher;
• Apple Pay;
• Samsung Pay;
• bank transfer;
• Bitcoin;
• Litecoin.

The general minimum deposit is R20.

These payment options don't all work in exactly the same way, and the supplied data doesn't map the exact personal or transactional fields shared through each provider. So there is no invented “ZARbet sends fields X, Y and Z to every payment processor” claim here.

Withdrawal information

Confirmed withdrawal routes include EFT, Instant EFT, Visa and Mastercard. The stated processing period is between 1 and 24 hours, while the withdrawal threshold is listed as above R250.

A withdrawal may also trigger identity verification. This means account details, payment information and verification can overlap during the cashout process.

Cryptocurrency transactions

ZARbet accepts Bitcoin and Litecoin for deposits according to the supplied brand data.

That doesn't mean cryptocurrency betting is anonymous. A crypto transaction doesn't remove the registered account, licensing environment or possible verification requirements surrounding the player.

The source doesn't specify which blockchain analytics provider, wallet processor or other crypto-related third party ZARbet may use. None is therefore named here.

Betting and casino activity

ZARbet combines sportsbook betting with a casino containing more than 1,000 games. Account activity can therefore involve sports markets, casino play, promotions and cashier actions.

The source confirms access to these services but doesn't provide a detailed data schema showing exactly how long each individual bet, spin or account event remains stored.

Why ZARbet may need account information

The factual base demonstrates several practical uses for account-related information: creating the betting account, enabling login, handling deposits and withdrawals, carrying out verification where required and operating a licensed gambling service.

Beyond those confirmed functions, this page doesn't invent additional legal purposes or claim a particular legal basis for every individual processing operation where the underlying policy text isn't available in the supplied source.

ZARbet Privacy Policy and licensed gambling

ZARbet isn't presented as an anonymous offshore product. Apollo Gaming (Pty) Ltd operates the service under a South African bookmaker licence from the Western Cape Gambling & Racing Board.

The licence number is 10010581-031.

This regulatory context matters when personal data is attached to a real-money betting account. Registration, payment activity, withdrawals and player eligibility sit inside the operation of a licensed bookmaker.

Responsible gambling information

ZARbet states that gambling is only for people aged 18 and older and warns that gambling can be addictive.

The site also provides access to Responsible Gaming and Bet Limits. For external assistance, the National Responsible Gambling Programme is identified as a support route.

Responsible-gambling account actions can naturally involve account information. The supplied source, however, doesn't explain the precise internal data flow behind every limit or responsible-gambling request.

Cookies on ZARbet

A full ZARbet cookie inventory isn't included in the provided factual base.

That means we can't responsibly list cookie names, expiry dates or individual analytics and advertising technologies as if we'd read them directly from the site's cookie table.

For the current technical details, users should rely on the cookie or privacy controls actually displayed by ZARbet and the latest version of its Privacy Policy.

Essential and optional cookies

The source doesn't separate ZARbet cookies into confirmed categories such as strictly necessary, functional, analytics and advertising cookies.

Those categories are common across websites, sure. Common isn't the same thing as confirmed. They stay out as ZARbet-specific facts until the underlying policy supports them.

Third-party services

The brand data confirms multiple payment methods and game providers, but it doesn't provide a complete list of third parties that process personal information on behalf of ZARbet.

For example, knowing that a casino offers a game from a particular studio doesn't automatically establish the exact personal data exchanged with that studio. Same story with payment methods.

Game providers

The casino includes titles from studios such as Evolution, Pragmatic Play, Red Tiger, Hacksaw Gaming, Play'n GO and Betgames.

Those names describe the gaming catalogue. They shouldn't automatically be treated as a confirmed list of privacy-policy data processors.

Mobile privacy – app and browser

ZARbet can be accessed through its mobile website as well as applications for Android and iOS.

Players can connect using Wi-Fi or South African mobile networks including MTN, Vodacom, Telkom and Cell C over 4G/5G.

The supplied source doesn't document a separate mobile privacy regime, app permission list or device-data inventory. So we don't claim that the app definitely accesses location, contacts, camera, advertising IDs or any other specific device permission.

Does the ZARbet app collect location data?

The factual base doesn't say.

Network availability through South African operators isn't evidence that precise device location is collected. Those are two very different things.

Account security

A betting account contains information connected to real-money activity, so players should keep their login credentials private.

A few practical habits make sense:

• don't share your ZARbet login credentials;
• avoid leaving the account open on shared devices;
• check that you're using the intended ZARbet service before entering account details;
• contact support if account access looks unusual;
• only provide requested verification information through the appropriate ZARbet process.

These are practical precautions rather than claims about proprietary ZARbet security technology.

Does ZARbet offer two-factor authentication?

A specific 2FA feature isn't confirmed in the supplied information.

We therefore don't present SMS authentication, authenticator apps or biometric login as verified account-security features.

Data retention at ZARbet

No exact retention schedule is provided in the source available for this page.

That means there is no supported basis here for claims such as “account records are deleted after five years” or “verification documents are stored for seven years”. If a retention period matters to you, check the current ZARbet Privacy Policy or ask the operator directly.

Deleting personal information

The supplied factual base doesn't describe a dedicated one-click data deletion process or provide a guaranteed deletion timeframe.

Closing a betting account and deleting every piece of information connected to it aren't necessarily the same thing, particularly in a regulated gambling environment. The exact treatment should therefore be confirmed through the operator's current privacy documentation.

Accessing information about your account

ZARbet publishes a PAIA Manual alongside its Privacy Policy and other legal documentation.

The available source doesn't reproduce the entire request procedure from that manual, so this page doesn't manufacture a form number, email address or response deadline.

For an actual information request, follow the procedure in the current PAIA Manual.

Correcting account information

The factual base doesn't specify which profile fields players can edit themselves or which changes require assistance from support.

If information attached to the account is incorrect, use the available ZARbet support channels rather than opening another account simply to create a second set of details.

ZARbet Privacy Policy and PAIA Manual

ZARbet makes both documents available, but they serve different purposes.

The Privacy Policy addresses privacy around the service, while the PAIA Manual provides a separate formal document relevant to access to information. The source confirms that both exist; it doesn't provide enough detail to reproduce either document word for word.

Terms and Conditions

Privacy isn't the only legal layer attached to the account. ZARbet also publishes general Terms and Conditions and separate Sports Terms and Conditions.

Those documents are relevant to account use and betting rules, whereas this page stays focused on personal information, verification, payments and privacy.

Changes to the ZARbet Privacy Policy

The provided source doesn't state a specific notice period for privacy-policy updates.

We therefore don't claim that ZARbet must email users a particular number of days before every change. The latest published Privacy Policy should be treated as the current reference.

How to contact ZARbet about privacy

The confirmed general support channels are Live Chat and the Contact Us form.

If the issue concerns information held against your account, be clear about what you need: access, correction, clarification around verification, or another privacy-related question. That saves everyone a few rounds of “how can we help you today?”

No dedicated privacy email address or Data Protection Officer contact is confirmed in the supplied source, so none is invented here.

What isn't confirmed in the ZARbet privacy data

There are several areas where the supplied information simply doesn't go far enough for a brand-specific claim:

• exact data retention periods;
• complete list of personal data fields collected;
• complete cookie inventory;
• cookie expiry periods;
• full list of third-party data processors;
• specific analytics providers;
• specific advertising or tracking technologies;
• app permission list;
• confirmed 2FA technology;
• exact data deletion timeframe;
• dedicated privacy email address;
• named Data Protection Officer;
• fixed response time for privacy requests.

Leaving those values open is more useful than filling the page with standard privacy-policy boilerplate that may have nothing to do with ZARbet.